Privacy Policy

Welcome to Helidirect (“we,” “our,” or “us”). At Helidirect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://helidirect.shop/ (the “Website”), purchase products, or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history

Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website URLs

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Communicate regarding purchases and inquiries
• Improve our Website and services
• Prevent fraud and unauthorized transactions
• Send promotional emails and marketing communications (with your consent)
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings; however, some features of the Website may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment processing providers
• Shipping and delivery partners
• Website hosting and technical service providers
• Legal authorities when required by law
• Business partners involved in order fulfillment

These parties are authorized to use your information only as necessary to provide services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of personal information
• Opting out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Helidirect

Website: https://helidirect.shop/

Contact Page: https://helidirect.shop/contact-us/

Email: support@helidirect.com

Phone: +1 (719) 550-1900

Address: 7770 Milton E Proby Pkwy, Colorado Springs, CO 80916, United States

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Live Chat: Available through our Contact Us page for immediate assistance.